Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Scotlandmiddle Heating & Air ("we" or "us") gathers, uses and passes along information when you browse scotlandmiddle.garden, phone the number shown here or send in a form. It is a general template, not legal advice.

What Information Do We Gather?

Some details come straight from you. If you fill out a form or phone in, you may give your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing purposes.

Why Do We Use It?

We use the information to:

• Match you with an independent HVAC provider that serves your area
• Send your request details to that provider so they can reach out to you
• Answer your questions and messages
• See how the site and our phone lines get used
• Make the site and the service better
• Meet legal duties and stop fraud or misuse

Who Else Sees It?

Scotlandmiddle Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. That lets them get in touch about your request. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information if the law requires it or to protect our rights.

We do not sell your personal information for money. Still, some laws describe sharing with marketing partners as a sale or a share. Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. Turning them off may change how parts of the site work.

What Choices Do You Have?

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@scotlandmiddle.garden. We may need to confirm who you are before acting on it.

How Is Data Protected and Kept?

We take reasonable steps to protect your information. No way of sending or storing data is perfectly safe, though. We hold on to information only as long as the purposes above need it, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy now and then. The date at the top shows the most recent change.

Contact

Have a question about this policy? Email contact@scotlandmiddle.garden.